Policies
Shipping & Returns
Fast delivery, easy returns — across India.
Free shipping
On all orders above ₹599 across India.
Fast delivery
Orders ship in 24h. Delivered in 3–5 business days.
Pan-India COD
Cash on Delivery available everywhere up to ₹3,000.
7-day returns
Not happy? Full refund or replacement, no questions.
Shipping rates
- Orders above ₹599 — FREE standard shipping
- Orders below ₹599 — flat ₹49 standard shipping
- Express delivery (1–2 days, metros only) — ₹99
- Cash on Delivery — additional ₹49 handling fee
Delivery timelines
Metros (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune): 2–4 business days. Other locations: 3–7 business days. Remote areas may take up to 10 days.
Order tracking
You'll receive an email and SMS with your tracking link as soon as your order ships. Track anytime from your account dashboard.
Return policy
If you're not satisfied with your order, contact us within 7 days of delivery at care@ashoknaturals.in. We'll arrange a free pickup and issue a full refund or replacement.
Damaged in transit
Please photograph the damage and email us within 48 hours of delivery. We'll send a replacement immediately at no cost.
Refunds
Refunds are processed within 5–7 business days to the original payment method. COD refunds are issued via UPI or bank transfer.